Terms of service

Last updated: 2 November 2026

Welcome to StickPro!

StickPro is a South African golf accessories brand operated by Sunday Greens (Pty) Ltd (Registration Number: 2025/759747/07).

These Terms of Service explain how our online store operates, what to expect when purchasing from us, and the conditions that apply when using our website.

By placing an order through our website, you agree to these Terms of Service, together with our Shipping & Delivery Policy, Refund & Returns Policy and Privacy Policy.

1. About StickPro

StickPro is an online golf accessories retailer operating through www.stickpro.co.za.

Our online store is operated by Sunday Greens (Pty) Ltd, a private company registered in South Africa.

Our website is powered by Shopify, which provides the technology supporting our online store and checkout.

All purchases made through our website are transactions between the customer and Sunday Greens (Pty) Ltd, trading as StickPro.

2. Using Our Website

You agree to use our website responsibly and provide accurate information when placing orders or creating customer accounts.

You are responsible for ensuring that your contact information, delivery address and payment details are correct and up to date.

If you create a customer account, please keep your login details secure and notify us if you suspect unauthorised access.

You may not use our website to:

  • Engage in fraudulent or unlawful activity.

  • Submit false or misleading information.

  • Attempt to interfere with the website's security or functionality.

  • Copy or use our content for unauthorised commercial purposes.

  • Infringe the intellectual property or privacy rights of others.

We may restrict access to our website or customer accounts where there is reasonable evidence of misuse, fraud or unlawful activity.

3. Products & Product Information

We take care to ensure that our product descriptions, images, features and specifications are accurate and up to date.

However, minor differences in appearance may occur due to screen settings, lighting or product updates.

We may update product specifications, discontinue products or change our range from time to time.

The product information displayed at the time of purchase will apply to your order, subject to any agreed changes or corrections.

Responsible Product Use

Our products are designed for specific uses, and customers should follow the instructions, compatibility requirements and safety guidance provided.

For products such as the SpikePod and phone holders:

  • Ensure the product is correctly installed and securely positioned before use.

  • Check that your phone or other device is compatible with the product.

  • Do not exceed the recommended weight or load capacity.

  • Use the product on a suitable, stable surface or mounting point.

  • Check that all components and attachments are secure before use.

  • Avoid using damaged products or components.

Damage caused solely by misuse, incorrect installation, unauthorised modifications or use outside a product's intended purpose is not automatically considered a product defect.

If a product is defective, unsafe or does not meet expected quality standards, we'll help arrange the appropriate repair, replacement or refund.

4. Orders & Payments

When you place an order through our website, you agree to purchase the selected products at the prices displayed at checkout.

Orders are subject to product availability, payment verification and acceptance.

Once your payment has been successfully processed, you'll receive an order confirmation by email.

We may contact you if:

  • An item becomes unavailable.

  • There is a genuine pricing or product-information error.

  • Payment cannot be verified.

  • Additional information is needed to fulfil your order.

  • We identify suspected fraudulent activity.

If we cannot fulfil an order, we'll contact you to discuss the available options, including an alternative product or a refund.

If an order is cancelled because we cannot supply the purchased goods, any payment received for those goods will be refunded.

Order cancellation requests can be submitted through your customer account before fulfilment, or by contacting our support team.

5. Pricing & Promotions

All prices are displayed in South African Rand (ZAR).

StickPro is not currently registered for VAT and does not separately charge VAT on purchases.

The product price and any applicable delivery charges will be displayed at checkout before payment.

We may change prices, introduce promotions or discontinue offers from time to time.

Price changes will not affect orders that have already been accepted, except where a correction or change is agreed with the customer.

Promotional offers may have specific conditions, including:

  • Promotional start and end dates.

  • Eligible products or bundles.

  • Minimum purchase requirements.

  • Discount codes.

  • Restrictions on combining offers.

Any additional promotional conditions will be communicated with the relevant offer.

We may correct genuine pricing or website errors. If an error affects an order you've placed, we'll contact you before proceeding and explain the available options, including cancellation and a refund.

6. Shipping & Delivery

We offer nationwide delivery across South Africa through The Courier Guy.

Our delivery charges, dispatch times, estimated delivery periods and other shipping arrangements are explained in our Shipping & Delivery Policy.

If your order is delayed, lost, damaged or not delivered, please contact us. We'll work with our courier partner to investigate and resolve the issue, including arranging a replacement or refund where appropriate.

7. Returns, Refunds & Exchanges

We offer a 14-day return period for eligible unused products.

Different conditions apply to defective, damaged or incorrectly supplied items, as well as qualifying online cancellations and products marked Final Sale.

Our Refund & Returns Policy explains:

  • Change-of-mind returns.

  • Damaged, defective or incorrect products.

  • Final Sale items.

  • Bundle returns.

  • Exchanges and refunds.

  • Return delivery arrangements.

  • Purchases made using gift cards.

You can request eligible returns through our Returns Portal or contact our customer support team for assistance.

8. Gift Cards & Payment Methods

Gift Cards

StickPro gift cards can be used towards eligible purchases on our website.

Purchased gift cards remain valid for at least three years from the date of issue, unless their value has been fully redeemed earlier.

Gift cards can be used across multiple purchases until their available balance has been used.

Refunds for purchases made using gift cards will be returned to the original payment methods in the same proportions used for the purchase.

Further information on gift-card redemption and balances will be available in our Gift Card Terms.

Payment Methods

We offer secure payment options through approved payment providers, including card payments and selected Buy Now, Pay Later services.

Available payment methods and any applicable conditions will be displayed at checkout.

Gift cards cannot be purchased using Buy Now, Pay Later payment methods.

We do not directly store complete payment card details.

9. Website Content & Intellectual Property

The StickPro name, branding, logos, product photographs, designs, written content and other original website materials belong to Sunday Greens (Pty) Ltd or are used with permission from the relevant rights holders.

You may browse our website and use its content for personal shopping and information purposes.

You may not copy, reproduce, distribute, modify or commercially use our photographs, branding, designs or other protected content without our permission, except where permitted by law.

Any third-party trademarks, product names or logos remain the property of their respective owners.

10. Third-Party Services & Links

Our website uses third-party service providers to support online shopping, payments, delivery and other customer services.

These may include Shopify, payment providers and courier services.

Some website features or payment options may be subject to the relevant provider's own terms and conditions.

Our website may also contain links to external websites that we do not operate.

We are not responsible for the content or independent services provided by unrelated third-party websites.

Using a third-party provider to process a payment or deliver an order does not remove StickPro's responsibilities relating to purchases made from our store.

11. Customer Reviews & Feedback

We welcome customer reviews, photographs, feedback and suggestions about our products and services.

By submitting content for publication on our website or social media channels, you confirm that you have the right to share that content.

Where you voluntarily submit a product review for public display, you give StickPro permission to display and reproduce that review in connection with our products and customer experience, subject to applicable privacy requirements.

We may moderate or remove content that is fraudulent, unlawful, abusive, misleading or infringes the rights of others.

We will not knowingly present paid or incentivised reviews as independent customer feedback.

12. Website Availability & Product Responsibility

We work to keep our website secure, accurate and accessible.

Occasionally, the website may be unavailable due to maintenance, technical difficulties or circumstances beyond our reasonable control.

We cannot guarantee uninterrupted website access at all times.

Customers are encouraged to follow the product instructions, compatibility requirements and safety guidance supplied with their purchases.

Damage arising solely from improper product use, deliberate misuse or unauthorised modifications may not qualify for a product-related remedy.

If you experience a product-related issue, please contact us so we can investigate and assist.

13. Limitations of Liability

We take reasonable care to ensure that our products, website and services meet the standards customers expect.

However, we cannot guarantee uninterrupted website access or prevent every technical error, service interruption or circumstance outside our reasonable control.

StickPro is not responsible for losses caused solely by incorrect product use, unauthorised modifications or failure to follow a product's instructions and safety guidance.

We are not responsible for losses arising solely from a customer's unlawful use of our website or from independent third-party services that are not part of an order placed with StickPro.

Nothing in these Terms limits our responsibility for defective or unsafe products, delivery failures or other matters for which StickPro is responsible under South African consumer law.

14. Customer Responsibility & Indemnification

Customers agree to use our website lawfully and not to interfere with its security, operation or the rights of other users.

If a customer deliberately misuses our website, engages in fraudulent activity or infringes another person's rights, they may be responsible for reasonable losses or third-party claims directly caused by that conduct.

This does not apply to claims or losses caused by StickPro's own actions, negligence or failure to meet its obligations.

15. Privacy & Personal Information

We respect your privacy and take the protection of personal information seriously.

Information collected through our website may be used to:

  • Process payments and fulfil orders.

  • Arrange deliveries and returns.

  • Communicate with customers.

  • Provide customer support.

  • Maintain customer accounts.

  • Send marketing communications where permitted.

  • Maintain website security and prevent fraud.

Our Privacy Policy explains how personal information is collected, processed, stored and shared with service providers.

16. Changes to These Terms & Governing Law

We may update these Terms of Service from time to time to reflect changes in our business, products, website features or operating procedures.

The latest version will be available on our website, together with the date of the most recent update.

Changes will not retrospectively remove rights or benefits already established under an accepted order.

These Terms are governed by the laws of the Republic of South Africa.

If a dispute arises, we encourage customers to contact us first so we can try to resolve the matter directly.

Customers may also use the dispute-resolution channels and remedies available to them in South Africa.

If any individual provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

17. Business & Contact Information

Trading Name: StickPro

Registered Business: Sunday Greens (Pty) Ltd

Company Registration Number: 2025/759747/07

Country of Registration: South Africa

Business Address: 20 East Road, Kyalami, Johannesburg, 1684, South Africa

Website: www.stickpro.co.za

Email: golf@stickpro.co.za

WhatsApp / Customer Support: 071 943 8284

For order enquiries, customer support or business correspondence, please contact us using the details above.

We're happy to help.